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Support

Online Assistance

Please click the below support icon to allow your G3D machine to be accessed remotely by G3D representatives during your support call.

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FAQs

Here are answers to some frequent questions:

  1. What applications can G3D printers support?

There is no quick answer to this question, although our products are designed primarily for Jewellery and Dental applications, in reality, our products have been used in a vast array of applications. Our 3D Printers have been used to build small parts for engineering projects, model pieces of architecture, turbo wheels and gearbox parts, even produce very sophisticated nozzles for fire extinguishers. We are working daily on increasing our repository of resin materials to allow our customers to further explore the endless capabilities of 3D printing.

  1. How do I compare G3D printers with 3D printers from other manufacturers?

Firstly, we would suggest that to compare machine specifications alone is not the best course of action. Let’s start by asking what’s the end product that you want to create, and what is it made of? If you want to cast your model into a metal alloy for Jewellery, Dental or other purposes, then the comparison is somewhat simple. You can safely choose G3D on the basis that no other company in the world can create the machine, the resin and the casting plaster all to match each other and work together perfectly. If you want to create plastic, resin or ceramic models, then you can compare the machines on the basis of resolution XY, resolution Z, Build Area/Volume, Build Speed, Consumable cost and Machine Cost. We have collated some information to help you with this comparison:

Comparison Feature G3D RP-100 DWS 028J Rapidshape S60 Midi Perfactory 4 Mini XL
Printable Area cm2 56 42 50 44
Accuracy 17um 50um 25um 22um
Slice Thickness 10um 10um 25um 15um
Maximum Height 100mm 90mm 110mm 100mm
Max Print Speed/hr (at 30um) 8mm 3mm 6mm 7mm
Lamp Source LED Laser LED DLP
Lamp Lifetime (Hours) 20,000 10,000 2,000 500
Density of Build Supports Very Low Medium Medium High
VAT Lifetime (number of builds) 200 60 80 100
UV Curing Unit Included Yes No No No
Comparison Feature G3D RP-250 DWS 029J+ Rapidshape S90 L
Printable Area cm2 175 225 207
Accuracy 20um 50um 25um
Slice Thickness 10um 10um 25um
Maximum Height 200mm 200mm 155mm
Max Print Speed/hr (at 30um) 8mm 3mm 6mm
Lamp Source LED Laser LED
Lamp Lifetime (Hours) 20,000 10,000 30,000
Density of Build Supports Very Low Medium Medium
VAT Lifetime (number of builds) 100 60 80
UV Curing Unit Included Yes No No
 
  1. What is the warranty provided with G3D products?

All G3D machines have a minimum 12 month warranty, G3D resin products carry a 6 month warranty.

  1. Where can I see a G3D machine?

G3D have demonstration machines in over 20 locations around the world. In addition, you will find us at more than 15 exhibitions each year. Please contact us and let us know your location, we will be sure to advise you of the best opportunity to examine our machines.

  1. This all sounds like salesman blarney, are G3D really different from the rest?

Yes we are, we invite you need to come and meet our people, see our facilities and make up your own mind.

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